If you are on Hello Bar’s Free Starter Plan, your pop-ups will have Hello Bar's logo placed on them automatically. This means that you will either see our Hello Bar Logo, a giant "H", or the words “Powered by Hello Bar”, depending on the type of pop-up you choose.
This logo cannot be removed from your pop-ups unless you upgrade to one of our paid plans. Once on a paid plan, you will easily be able to remove the branding from your pop-ups.
To turn off the branding you will need to log in to Hello Bar, then enter the pop-up builder. Here, you will navigate to the Design tab and click the toggle next to "Hello Bar branding" to "Off" – it will turn from green to grey when you do this.