Billing & Subscriptions

Learn how our billing and subscriptions works

Hello Bar Overage Fee Breakdown
Growth Plan Overage Fees On your Growth or Pro Plan, you have access to 50,000 views each month. This is typically enough to carry most sites through the m...
Mon, 22 Apr, 2019 at 7:50 AM
Why Am I Getting An Overage Charge On My Growth or Pro Plan?
On your Growth or Pro Plan, you have access to 50,000 views each month. This is typically enough to carry most sites through the month – so if you are readi...
Mon, 22 Apr, 2019 at 7:50 AM
Why Am I Getting An Overage Charge On My Elite Plan?
On your Elite Plan, you have access to 500,000 views each month. This is typically enough to carry most sites through the month – so if you are reading this...
Mon, 22 Apr, 2019 at 7:50 AM
Reactivating Your Pop-Ups After 5,000 View Limit
Let me guess... You're on the Free Starter Plan and you got a message like this when you logged in to your Hello Bar account and went to the Manage tab...
Mon, 22 Apr, 2019 at 7:50 AM
Which Hello Bar Plan Is Best For Me? What Is the Pricing For Each Plan?
For quick answers, check out our pricing page here: www.hellobar.com/pricing. On Hello Bar, we have three different plans to choose from to be sure that w...
Mon, 22 Apr, 2019 at 7:51 AM
Understanding why you have an outstanding balance
An outstanding balance means that payment has failed for your credit card. This can easily be resolved by updating your billing information under the Settin...
Mon, 22 Apr, 2019 at 7:51 AM
How To Find Your Billing History & Invoices
If you are on a paid plan (Growth, Pro, or Elite), you will be able to view your billing history by following these instructions!  If you are on the Free S...
Mon, 22 Apr, 2019 at 7:51 AM
How can I upgrade to a Hello Bar Elite Plan?
Upgrading is easy. Click on Settings from your Hello Bar Dashboard, then click Upgrade Plan, select a plan and enter your billing information.
Mon, 22 Apr, 2019 at 7:51 AM
Why do I have an outstanding balance?
If you are viewing this article, you likely received notification that your account has an outstanding balance. An outstanding balance means that payment h...
Mon, 22 Apr, 2019 at 7:51 AM
How can I upgrade to a Hello Bar Growth Plan?
Upgrading to a Hello Bar Growth Plan is easy! Here's how: Click on Settings from your Hello Bar Dashboard Then click Upgrade Plan, select the Growt...
Mon, 22 Apr, 2019 at 7:51 AM